1. How would you rate the appearance and atmosphere of the reception area and service area?

Excellent Average Good Poor Very Poor

2. How would you rate the manner and helpfulness of our staff?

Excellent Average Good Poor Very Poor

3. How would you rate the appearance and comfort of our treatment rooms?

Excellent Average Good Poor Very Poor

4. How would you rate your treatment experience?

Excellent Average Good Poor Very Poor

5. Which words best describe our salon?

Welcoming Unwelcoming

comfortable Uncomfortable

Clean Dirty

Friendly UnFriendly

Tidy Untidy

Professional Unprofessional

6. Did your treatment meet your expectations?

YesNo

7. Did you feel welcomed and comfortable on arrival?

YesNo

8. Would you book again with us?

YesNo

9. Would you recommend our salon to others?

YesNo